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Case Study

How Does Front-End Recruiting Boost Workforce Stability?

Front-end recruiting helps stabilize workforces by streamlining hiring and reducing turnover – something IntelliSource delivered for a Fortune 100 retailer through its strategic RPO program.

  • Business Process Outsourcing
  • Total Talent Management
  • Recruitment Process Outsourcing
  • IS Accelerator

Key Results

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Decrease in declined offers achieved within nine months due to alignment with business needs
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States engaged and established relationships to drive the direct hire strategy effectively across the nation
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Increase in RPO score enhancing program success enhancing program success and stabilizing attrition

Summary

IntelliSource was handpicked for its exceptional capability to navigate complex job markets and embody the client’s corporate ethos. By acting as the nationwide recruitment ambassador, IntelliSource delivered a seamless candidate journey from attraction to onboarding, ensuring an engaging and positive experience at every touchpoint.

Industry

National Retailer

Challenge

A globally renowned brand depended on an external contractor company to fulfill their HVAC/Refrigeration workforce requirements across the United States. The workforce often utilized these contract positions as stepping stones, leading to high turnover rates and escalating operational costs. This transient employment model necessitated a strategic overhaul to align with market expectations and enhance workforce stability.

Impact

750+ HVAC/Refrigeration Techs hired in 18 months, meeting the business’s evolving needs and driving program growth from Development to Level IV tech positions

Approach

Strategic RPO Program Implementation

Rolled out a strategic Recruitment Process Outsourcing (RPO) program across 42 states, ensuring extensive reach and consistency in hiring practices.

Relocation & Referral Programs

Developed and launched a relocation initiative for rural, hard-to-fill markets, alongside an internal referral program to tap into existing employee networks.

Community & Education Engagement

Fostered localized community and education system awareness programs to strengthen the employer brand and connect with future talent pools.

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