In Action
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Case Study
Driving Operational Excellence
+ Customizable Workforce Solution
Proved to be a key collaboration as an established institution looked to expand operations and locations while consolidating vendors to one partner that could handle all outsourcing operations.
Key
Results
Summary
At the heart of our comprehensive outsourcing solution is a keen understanding of the customer’s unique business needs, timeline, and expectations. Faced with the complexity of managing seven separate vendors for various operational components, the customer required a cohesive outsourcing strategy. IntelliSource crafted a holistic approach to outsourcing, enhancing efficiency and accountability across the board.
Challenge
A rapidly expanding national outsourcing company, collaborating with major lending organizations, faced a critical challenge. They needed to hire and train highly specialized candidates with deep expertise in the mortgage industry, including refinancing mortgages, appraisals, IT, call center/customer service representatives, and collection services. Lacking a robust hiring process, they turned to IntelliSource for a streamlined, cost-effective solution to source and secure a substantial volume of qualified employees swiftly.