At IntelliSource, we understand that workforce expansion takes careful planning and execution. Through our focused processes and experience, we can help your hiring methods and allow you to adapt when needed.
One example of this adaptation is in how we’ve helped our partners develop their end to end workforce solutions in their businesses. This can help a company that is growing, streamline its processes of workforce expansion and hire the right people quickly.
The Challenges of Growth
One of our partners was a rapidly growing national outsourcing company that partners with large-scale lending organizations. They needed to streamline their hiring processes to hire and train candidates with an industry-standard set of experience and skills. They required workers that had extensive knowledge of the mortgage industry and the ability to assist in standard mortgage processes.
Refinancing mortgages, creating appraisals, IT, call center/customer service representatives, and handling collection services were all skills needed for this job. With so many openings and a desire for quick resolution, our partner recognized that outsourcing would allow for a quick turnaround.
Developing a plan
We assisted our partner with the development of a cost-effective solution of sourcing a high volume of trained and qualified employees quickly. Our initial plan involved using our expertise from previous partnerships and allowing our skilled and seasoned implementation team to help. They worked to ensure that all hiring deliverables were met or exceeded throughout the hiring process.
To help with hiring a large number of qualified applicants, we’ve developed marketing specifically based on custom candidate persona’s made from the information given by our partner and other resources in the same industry. A dedicated team of our seasoned HR consultants learned the company’s culture, procedures, and expectations and incorporated these into the onboarding process and our candidate searches. We then used our marketing resources and manually sourced candidates to bring in the best people for the position.
Executing and Reading
IntelliSource implemented the strategy needed to bring success while continuing to monitor results throughout the process. We included providing constant reporting metrics and dashboard management. Real-time projections of hiring expectations and showing the progress of results helped our team gauge and calibrate our performances. Checks on a daily, weekly, monthly, and quarterly basis using real-time hiring and tracking metrics kept our partners informed of KPI’s. Our communication ensured we met all of our partner’s goals and were addressing concerns early.
A Successful End to End Hiring Process
Within 90 days, IntelliSource hired 700+ service center and IT professionals to support our partner’s workforce expansion. We helped with securing a second location. Our marketing efforts allowed us to launch recruiting campaigns to staff that new facility. We were able to recruit and onboard a large enough workforce to accommodate five departments within our partner’s organization. Our efforts created and executed a plan that helped consolidate costs and increase efficiency as we took over the full process of hiring from start to finish.
IntelliSource can also help your business with your hiring operations. Contact us today to learn more about how we can partner and take care of your hiring needs!
