In Action

Where you can learn the industries we serve, view our case studies and current articles.

Case Study

Onsite Management Team

+ Sales Focused Training

Immediately shifts underperforming customer contact center to exceed annual targets

  • Business Process Outsourcing

  • Total Talent Management

  • Recruitment Process Outsourcing

  • IS Accelerator


Increase in revenue goal within the first 90 days performing at 19% above goal
In bids for sales produced by the IntelliSource team within the first 90 days
Field sales time saved through streamlining processes and improvign the training program


We implemented our full end-to-end Business Process Outsourcing model. The goal in partnering with IntelliSource was to transition an underperforming call center to meet metric expectations while building stronger interpersonal skills to better serve the customer base.


BioScience and Technology


Our customer was struggling with high attrition and low tenured employees within their division. Their Corporate HR and talent acquisition team were hiring the wrong candidate profile. On top of that, the augmented portion of the internal sales team lacked interpersonal communication skills and proper industry training for successful sales.


IntelliSource will save the company an estimated $7.6M annually through the full end-to-end BPO model


Want more?

Connect with our BPO experts for specific industry or custom solution case studies that better fits your needs.

Ready to move forward?