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Case Study
Full Scope IT Project + 100% Compliant Goal
Creates immediate need to launch full scale technology project with a swift implementation that meets strict deadlines and quickly changing industry regulations
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Key
Results
Summary
Due to some economic and market dynamics, a well-known financial institution needed to stand up a full-service project team to process mortgage refinances over a short amount of time. We implemented a comprehensive and seamless staff augmentation project to secure a high volume of trained and qualified employees while managing the results of program to meet compliance measures and exceed customer expectations.
Challenge
This company lacked a talent acquisition team and the experience to ramp up high volume with IT experience in a short amount of time. Their project demand included a variety of roles including mortgage representatives, appraisers, technology, collection service representatives and customer contact representatives. On top of that, they were seeking to have a fully staffed project team, trained and in operation in less than 90 days.