Resume Tips from a Recruiter

Do you know what recruiters are looking for when they read your resumé? There could be bits of key information that you may be missing that could hurt your chances of getting hired. We sat down with IntelliSource Recruiter, Kurt Cushman, to learn more about what he looks for when hiring new candidates.

10 Tips for Developing Management in Call Centers

Implementing and managing employees within a call center environment can feel like a daunting task to first time managers and supervisors. To help make new supervisors and managers as successful as possible, we have developed our top 10 best practices to help you build your skills in your role within leadership and call center environments.

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